CLEAR ANSWERS, FROM THE START

Frequently asked questions

Find answers about services, estimates and how we arrange your visit. If your situation is different, send us your own question below.

The essentials before requesting your cleaning.

Pricing, areas & requests

How does pricing work?

The calculator shows an estimated price based on your choices. Only extras not already included are added. Deep and post-construction cleaning include microwave, refrigerator and oven interiors and pet hair removal. We confirm the full price, including travel and extras, before service. Any changes require your approval.

Where do you work?

We are based in Lodi and serve Bergen County and nearby North New Jersey communities. Share your ZIP code so we can confirm availability and any travel adjustment.

Is my appointment confirmed after submitting?

Not yet. The form sends a request and takes no payment. We contact you to confirm availability, date, time, scope and final price before the appointment is approved.

Access, supplies and care around pets.

Getting your home ready

Do I need to be home?

We agree on access arrangements before the visit. You can share your preferences and any entry instructions when we confirm.

What cleaning supplies will you use?

Tell us about allergies, delicate surfaces or products you prefer. We confirm the supplies and equipment needed for your cleaning before the visit.

Can you clean a home with pets?

Let us know about your pets and any pet hair care you need. We agree on the tasks and how to keep pets comfortable and safely away from the work area. Pet hair removal is included in deep and post-construction cleaning; it is optional for other services.

Keep a clear plan before and after your visit.

Recurring visits & follow-up

Can I book recurring cleaning?

Yes. Choose weekly, every two weeks or monthly in the estimator. We confirm the schedule and availability with you.

Can I reschedule?

Contact us as soon as possible. We review availability and explain any applicable terms before your appointment is confirmed.

What if something was missed or damaged?

Contact us within 24 hours about a missed task within the agreed scope so we can review it together. Report damage promptly with details.

LET'S TALK ABOUT YOUR SPACE

Have a different question? Ask us.

Tell us what you would like to know about your home or service. We will reply using the contact details you share.

This form is for questions. It does not book an appointment or collect payment.

You can also call: (201) 790-5588

We use your details to respond to your question. Privacy policy

M&J FRESH HOME

Let's talk about your space

Based in Lodi. Serving Bergen County and North New Jersey communities, subject to availability.

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